About the role
Are you an ambitious and inspirational individual with the capability to make a difference to people’s lives by making high quality care placements in a timely and cost-effective way?
Then we want to hear from you!
Cambridgeshire County Council is looking for Brokers to support our Brokerage Team on a permanent basis. This is a unique opportunity to be part of an established high performing team with an outstanding reputation for leading the way in our Adult’s Commissioning Directorate.
Can you rise to the challenge? Cambridgeshire County Council is embarking on a new phase of service delivery and this brings some exciting opportunities to work with us. If you have the passion for putting social care at the heart of everything you do and the ambition to help shape our future, we would love to hear from you.
If you would welcome this new challenge then apply online today or, for an informal discussion about the role, contact ashley.collop@cambridgeshire.gov.uk
Appointment to this post will be subject to the outcome of a basic Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
This is a hybrid role, with the expectation that you will be in the office 1 – 2 days a week. The current office base is Stanton House, however this may change following an Accommodation Review.
All applicants must hold a full, clean UK driving licence.
What will you be doing?
The successful candidate will:
- Respond to service requests for care home and community services using our block and spot contracts across Cambridgeshire
- Manage an active case load of referrals and effectively communicate with providers, Service Users, families and professionals via email and telephone
- Negotiate and manage care placement prices with independent sector care homes and care agencies
- Record detailed notes on our case management system (Mosaic) and use the Microsoft Office package on a daily basis and be proficient in its use
- Assist with monitoring and/or management of budgets in accordance with County council financial processes, systems and instructions as necessary
- Undertake general clerical & administrative tasks and support the team and service as required.
- Respond to queries, liaising with Officers, Managers and departments to ensure all advice and communication (telephone, letters, emails, face-to-face) is delivered to County Council standards and regulatory guidelines
About you
The successful candidate will be:
- Educated to GCSE Level standard, NVQ3 or equivalent standard (e.g. GNVQ, Certificate in Management, BTech) with C grades in Maths and English
- Extensive office administrative experience
- Fully proficient at using IT systems, with a good working knowledge the Microsoft Office package
- Knowledge of Data Protection and Equal Opportunities legislation and their requirements
- Understanding of financial management, procedures and processes
- Able to prioritise workload and manage multiple cases
- Able to consistently produce work of a high standard
- Good interpersonal skills – able to communicate in a friendly, open and constructive manner via email and telephone
- Able to work on own initiative with minimal supervision
- Commitment to continuous service development
- Adaptable and flexible to the needs of the Team with a willingness to learn and develop
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
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