Business Officer - Regional Adoption Agency

What will you be doing?

This is a varied role which includes all aspects of administrative tasks and minuting of Adoption Panels. You will be collating data and information pertaining to children and adults who are going through the adoption process and dealing with emails in generic mailboxes.  You may also be required to carry out other tasks across the other teams within the Regional Adoption Agency, including the processing of invoices and minuting other meetings such as Child Appreciation Days and Medical Meetings. Additionally, you will be required to process claims for payment from panel members for attending panel. 

You will need to be flexible in your approach to work, as this is a varied role and will include the processing of papers and reports in preparation for these meetings and the distribution of paperwork.

About you

You will need good administration skills and the ability to prioritise as this is a fast paced role with short statutory deadlines. Along with diary management, you will need excellent customer service and communication skills as you will be liaising with potential adopters, social workers, external agencies such as medical professionals and other local authorities.

You will be expected to work on your own initiative, keep calm under pressure and work to tight deadlines. You should have a methodical and concise approach to tasks and the ability to prioritise workloads effectively. You will need a comprehensive understanding of Microsoft packages (Word and Excel) and be able to use databases.

Please evidence on your supporting statement how you meet the essential criteria of the person specification. However, please note, you do not need to meet all of the essential criteria to be able to apply, we are looking for enthusiastic people who are keen to learn.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off.   We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.  We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. 

https://www.cambridgeshire.gov.uk/council/jobs-and-careers