About the role
We currently have a vacancy for a Business Officer (admin) position in our Special Education Needs - Statutory Assessment Team. This vacancy is a fixed-term contract for 32 hours a week until March 2026 with the possibility of extension.
Interviews will be held week commencing 16th June and 23rd June.
The successful candidate must have a working knowledge of Windows & Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet), and experience of using client databases and data processing. You will need to be self-motivated, organised and flexible, with the ability to manage your own workload, prioritise and forward plan.
You will be required to provide high quality administrative support to the team. This is an exciting opportunity to gain experience within the Local Authority and develop knowledge and understanding of education services.
The role involves liaising with colleagues, professionals and members of the public over the phone and email, so excellent communication skills are essential. An understanding of confidentiality and data protection is imperative.
What will you be doing?
The role will require:
- A customer service approach across the whole team is paramount as we respond to queries from the team we support as well as via phone and e-mail.
- Co-ordinating and organising administrative tasks, undertake daily activities as directed by the service.
- Attention to detail as you will be working with confidential, sensitive data.
- Adhere to business processes to achieve a quality and consistent service.
- Use inhouse data recording systems to update information as and when required.
To be successful in this role you will need to be self-motivated, organised and flexible, with the ability to manage your own workload, prioritise and forward plan. You will have excellent interpersonal skills combined with the ability to represent the service in a positive and professional manner, including communicating with a wide range of internal and external customers.
You must be reliable, have a polite manner and a friendly approach to help you get on with people at all levels. You will need to be a good team worker but also have the ability to work on your own initiative when required and be able to work under pressure to meet tight deadlines.
For any queries or an informal chat about the role please contact Lili.Strokosz@cambridgeshire.gov.uk
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Attached documents
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