Vacancies

Business Systems Support Officer (ContrOCC Project)

About the role

For more information or to chat about this opportunity please contact Rachel.Bolt@cambridgeshire.gov.uk

A fantastic opportunity has arisen to join the IT & Digital Service as a Business Systems Support Officer to work on a project that is reviewing processes, developing new workflows, reporting and developing training and guidance for our ContrOCC system for a period of 12 months.

In a role within the IT & Digital Service you will be working alongside a ContrOCC specialist and the Childrens services to understand how the current system has been built, identifying what processes are missing or require streamlining, building resilience in the team by working to develop appropriate training and guidance for ContrOCC users. The aim of the project is to have ensure as many processes can be automated, and appropriate reporting available to support forecasting and budget monitoring to enable the Council to make savings and improvements.

The successful candidate will need to have experience with Liquidlogic and ContrOCC and have a good understanding of payment transactions and processing required across Children’s Services.

If you think you have the right experience and qualifications for this role and are committed to helping transform the public sector to meet the challenges of the future, we want to hear from you.

The team are based at new Shire Hall, Alconbury Weald and there is the option to be able to work from home, depending on the project deliverables and activities required in role.

We plan to hold interviews on 7 or 8 October.

What will you be doing?

Working within the project will involve

Working for the ContrOCC Specialist to deliver the project outcomes
Liaising with teams to document the current processes and determine gaps and improvements that need to be developed to ensure all financial transactions are recorded within Liquidlogic and ContrOCC, to appropriate guidance and financial standards

Scoping out the design and configuration of new processes, and working with colleagues to build, test and deploy

Scope out reports with report writers to build, test and deploy a suite of reports

Score out training requirements working with the training team to build and implement training and guidance that supports the workforce

Become a Subject Matter Expert (SME) within the service

About you

You should have

Good attention to detail

Be able to learn new processes and systems quickly

Be able to understand terminology related to the systems in use and be able to articulate content to different target audiences

You must have experience of Liquidlogic and ContrOCC or have worked in a finance role processing payments regarding placements of children with foster carers and other organisations.

Be enthusiastic

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
Take your bank holidays flexibly to better suit your personal circumstances
Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
Opportunities to nominate and receive Employee Recognition Awards
An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

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