About the role
This role will involve delivering impartial Information Advice and Guidance, careers advice and guidance to individuals and support the third sector organisations to source and deliver the required skills and expertise. The activity will take place via a series of key community settings, such as community groups, emergency food hubs, local jobs clubs, and via housing associations, providing tailored and targeted support. Our work to date has identified those in need, often wanting to work but often have a range of practical challenges from childcare to transport, that makes retraining or accessing employment challenging.
This work will engage with residents in need, and support them overcoming the barriers, and in ultimately accessing training gaining work which is likely to contribute not just to employment benefits, but also reduction in demand on other services – health, mental health, financial need etc.
For more information please contact Zoe Drew at Zoe.Drew@cambridgeshire.gov.uk
What will you be doing?
You will be engaging with individuals to offer impartial Information Advice and Guidance, careers advice and guidance in a range of settings across Cambridgeshire, particularly Jobcentres and other community settings in order to promote the service to our priority individuals and supporting them into positive destinations and progression.
You will ensure that the advice provided is comprehensive, accessible and meets/exceeds the requirements of the Gatsby Benchmark, Matrix standards and Ofsted framework and will keep accurate records and reports about the discussions that you have had.
You will be an advocate on behalf of clients with specialist agencies and providers in order to help clients access appropriate support to enter or progress in learning or work.
You will support the service at external events such as Job Fairs and open days to provide relevant advice and guidance and work with the Marketing Team to promote the work of this role and to develop creative methods to capture the impact on individuals.
You will ensure that you develop and maintain a thorough knowledge of all courses and admissions requirements and will work with the Admissions team to encourage referrals.
About you
You will be a proactive and self motivated person who is organised and can prioritise a busy work load and work well under pressure and to deadlines.
You will be a team player and will engage with all internal and external partners but also work well independently.
You will be happy traveling across the county and will have experience of planning and controlling your own diary and workloads to meet the needs of the service.
You should have a broad knowledge of learning and work opportunities, community engagement and partnership working, along with experience of delivering information, advice and support to groups and individuals.
You should have excellent communication skills in verbal and written form and feel comfortable talking to individuals and groups.
You should be able to use IT effectively and keep accurate and up to date records in accordance with GDPR requirements.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Attached documents
The following content displays a map of the job's location.
