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Case Coordinator

About the role

To work within a small cross sector team and local partners to provide interventions to a number of individuals that are facing multiple exclusions or are unable to access services; in order to improve their lives, wellbeing and safety. To work with partners across the public and voluntary sector.

For more information or to chat about this opportunity please contact Marie Ludlam

What will you be doing?

The post holder will use the ‘Trusted Person Model’, to ensure support is provided through people and services that they have current interaction with. Where no such contacts exist, the coordinator may be required to try and build a trusted relationship directly.

The Trusted Person Model has been developed with people who have lived experience of multiple disadvantage (a combination of homelessness, mental health issues, substance misuse, domestic abuse and offending behaviour). The model is still in development and the postholder will be expected to contribute to the further development of the model.

A description of the model is attached

The postholder will also be expected to participate in the Changing Futures programme in achieving its four visions:

  1. Embed a Trusted Person Model to support people with multiple disadvantage to develop and maintain relationships with the people that they trust
  2. Embed a trauma informed approach to support – not just at the front line but support whole organisations to operate in a trauma-informed way
  3. Establishing mechanics across the system to support shared learning and address identified barriers
  4. Embed co-production and co-design across the system

About you

We are looking for an individual who is confident to work with adults with multiple disadvantage by using a trauma informed approach.

The ability to regularly travel around Cambridgeshire is required and experience of supporting adults with multiple disadvantage is preferred.

For more information, please review the Person Description attached.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

  • A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
  • Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
  • Take your bank holidays flexibly to better suit your personal circumstances
  • Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
  • Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
  • Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
  • Opportunities to nominate and receive Employee Recognition Awards
  • An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off.   We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.  We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.


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