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Claims Handler

Please Note: The application deadline for this job has now passed.

About the role

The Insurance Team are seeking an experienced claims handler to join our busy claims team.  Dealing primarily with a range of liability claims made against local authorities you will be investigating claims, making and communicating decisions on liability to the claimant or their representatives.  Experience of both property damage and personal injury claims management is desired and a working knowledge of claims made under the Highways Act would be a distinct advantage.

This position is a 12 month fixed term contract.

For more information or to chat about this opportunity please contact Angela Galway on 07917 213922

What will you be doing?

The role involves:

Investigating liability claims to prescribed timescales

Reviewing and interpreting evidence provided by service departments/secured from service IT systems

Preparing and issuing decisions on liability

Discussing decisions on liability with Claimants as required

Reviewing decisions made by colleagues and making judgements on appeals made by the Claimant or their representatives

Recording all actions on the service IT system

About you

As a candidate for our role you will have a demonstrable knowledge of the civil procedure rules and a track record of claims management, investigation and the assessment of quantum.  An experienced negotiator you will have excellent communication skills, both written and oral.  You will have developed IT skills including the use of standard office and bespoke software systems.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

  • Flexible working
  • Flexible Bank Holidays
  • A comprehensive wellbeing package
  • Our Cambs Rewards employee discounts
  • A comprehensive pension scheme
  • IDEAL staff equality, diversity and inclusion network.
  • Camweb our staff intranet helping to keep you informed
  • An employee recognition scheme

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. 

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. 

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

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