About the role
We are looking for an enthusiastic and versatile person to help us shape the future of Cambridgeshire Libraries. We maintain a high-quality public library service, working in partnership with a range of other organisations and community groups.
Our Community Library Assistants are the first point of contact for members of the public who are visiting and using our Libraries, and consequently the role is varied and allows staff to develop many different skills.
This role is based at Milton Road Library, Cambridge. However, you may be asked to occasionally travel to Central Library, or other city branches.
We want to recognise and celebrate the diversity of our local communities and be responsive to their needs. We also want to ensure that we are a fair and equitable employer, striving to achieve a diverse workforce that has the ability to understand, communicate and interact with people across cultures. We therefore encourage applications from all areas of our community.
Interviews will be held at Central Library, Cambridge on Monday 11th December.
If you would like any further information about this vacancy, please e-mail Ruth Long at firstname.lastname@example.org or phone 07909876021 and ask to speak to the Area Library Manager.
What will you be doing?
Providing friendly, efficient, customer-facing, front-line public services to users of Cambridgeshire Libraries.
Contributing to and promoting the library offer.
Supporting library events and activities, including delivering Rhymetime and Storytime sessions.
Supporting the wider aims and objectives of the service by assisting in delivery of partnership initiatives and outreach work.
Please refer to the attached job description for further details about the role.
Please note that this post requires lone working as Milton Road Library is single-staffed.
Please note that library work can be physically demanding.
The successful candidate will have a flair for working with people, and an ability to create a friendly and welcoming environment for a diverse range of customers. As a lone worker in a busy branch library, they will be excellent at multi-tasking, be quick and efficient, and enjoy working under pressure.
The candidate will be passionate about what public libraries can offer, and able to promote our services. Although there is plenty of routine work, there is also scope to be creative. Training will be given on specific library systems, but an ability to work with IT is assumed. Although library experience is an advantage, we would also like to hear from candidates who have demonstrated exceptional customer service skills in other contexts.
Please note: all applications must be made online and we cannot accept CVs. When writing the personal statement, you should refer to the Person Specification within the Job Description and give specific examples to demonstrate how you meet the criteria.
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.