About the role
The Finance and Process Support Officer sits within the Adults Commissioning, Contracts and Market Shaping Service, providing vital commissioning, financial, and process support that enables the service to operate efficiently, compliantly, and consistently. The service plays a central role in ensuring adult social care services are well‑governed, financially transparent, and able to meet statutory duties while delivering high‑quality, cost‑effective outcomes for people across Cambridgeshire.
In this role, you will support commissioning, contracts, and brokerage teams by maintaining robust systems and processes, managing accurate records and trackers, and coordinating information across a wide range of activities. You will work closely with officers, Heads of Service, and stakeholders to support audits, inspections, reviews, and the development of new operating systems, helping ensure deadlines, milestones, and reporting requirements are met.
The role has a strong organisational impact. By enabling effective co‑production, collaboration, and engagement, supporting financial processes, and providing clear, reliable information, the Finance and Process Support Officer help the Council demonstrate assurance, manage risk, and continuously improve how services are delivered. Your work directly underpins transparency, informed decision‑making, and the delivery of resilient services that support positive outcomes for people who use adult social care.
For more information or to chat about this opportunity please contact Danielle Marshall Danielle.Marshall@cambridgeshire.gov.uk
Appointment to this post will be subject to the outcome of an Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
What will you be doing?
You will provide comprehensive commissioning, financial processing, and analytical support to the commissioning, contracts, and brokerage teams to enable efficient and compliant service delivery. This includes supporting effective co‑production, collaboration, and engagement by ensuring teams have the administrative and process support needed to work with partners and stakeholders
You will be liaising with internal and external stakeholders to coordinate information, facilitate communication, and support joined‑up working across the service.
You will be responsible for maintaining accurate records, trackers, and data, ensuring transparency, auditability, and timely sharing of updates with officers. You will prepare and present documents and data to support commissioning, contracts, and brokerage activity, including information relating to people accessing services.
You will also be required to support audits, inspections, reviews, and the development of new operating systems, contributing to service assurance and continuous improvement. You will assist with resolving queries and escalating issues appropriately to ensure risks, deadlines, and service impacts are managed effectively.
Your responsibilities also include supporting service continuity, including deputising for the line manager when required and helping ensure key milestones and priorities are met.
About you
You will have experience providing financial, administrative, and process support within a complex or high‑intensity service environment.
You are confident working with data, systems, and trackers, and understand the importance of accuracy, transparency, and auditability. You can manage competing priorities and deadlines while maintaining attention to detail and high standards of work.
You will be someone who can communicate clearly and professionally, working effectively with internal and external stakeholdersto coordinate information and resolve queries.
You will also be proactive and improvement‑focused, able to identify opportunities to streamline processes and support continuous improvement. You work collaboratively and value co‑production, engagement, and teamwork across services.
You are confident using Microsoft Office and related systemsand adaptable to new tools and ways of working. You are dependable and organised, able to exercise judgement, escalate issues appropriately, and support service continuity when required.
Please use your supporting statement in your application to outline how your skills and experience meet the essential criteria outlined in the Job Description/Person specification.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
https://www.cambridgeshire.gov.uk/council/jobs-and-careers
Attached documents
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