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Head of Service: Coroners and Registration Services

Please Note: The application deadline for this job has now passed.

About the role

As the Head of Service for the Coroners and Registration Services you will act as the senior professional lead with responsibility for providing inclusive and compassionate leadership, as well as managing and developing both services to ensure the highest quality services are delivered.

You will be accountable for the performance of the Services and work with colleagues, and external partners to ensure appropriate operating practices, policies, plans, contracts, and strategies are effective, embedded, and meet both legal and corporate governance requirements.

In your professional lead capacity, you will monitor regulatory landscape changes and ensure arrangements are in place to meet new requirements and to take advantage of future opportunities.

For more information, please feel free to contact Peter Gell, Service Director for Regulatory Services at

What will you be doing?

The Head of Coroners and Registration Services will

  • Provide operational leadership to the Coronial and Registration Services teams
  • Lead service development and change
  • Ensure statutory duties are delivered and performance requirements are met, monitored and reported
  • Act as the Proper Officer representative for the Registration Service
  • Provide robust resource and financial management 
  • Produce service delivery plans, committee reports and briefings  
  • Develop strong internal and external collaborative partnerships
  • Ensure necessary infrastructure requirements, including contracts are in place through commissioning to meet the needs of the services and its customers.  

About you

To fill this role you will

  • possess an extensive knowledge and understanding of the service areas
  • be highly motivated, resilient, and self-aware
  • have a successful record of achievement and delivering good performance
  • have experience of successful leadership and management
  • be able to think systematically, problem solve, and be outcome led
  • have excellent interpersonal skills
  • be able to analyse and interpret data to inform service delivery
  • have experience of leading and coordinating projects

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

  • A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
  • Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
  • Take your bank holidays flexibly to better suit your personal circumstances
  • Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
  • Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
  • Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
  • Opportunities to nominate and receive Employee Recognition Awards
  • An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off.   We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.  We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

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Disability confident committed Proudly partnering with Diversity Jobs Group Armed Forces Covenant. Proudly supporting those who serve. Happy to talk flexible working