About the role
The Lead Broker plays a critical role within the Adult Social Care Contract Management & Brokerage service, supporting the delivery of timely, safe, and value‑for‑money care and support for people across Cambridgeshire. The Brokerage Service works closely with operational teams, providers, and partners to coordinate care arrangements, manage system pressures, and ensure people receive the right support at the right time.
As a Lead Broker, you will provide senior operational leadership within the brokerage function, supporting brokers to work consistently, compliantly, and effectively. You will help ensure high‑quality information flows into the team, risks are identified and managed, and processes are continuously reviewed and improved to meet changing demand.
The role has a direct impact on service flow, provider engagement, financial assurance, and outcomes for people using services. By strengthening practice, supporting teams, and working collaboratively across the system, the Lead Broker helps the organisation deliver person‑centred services while maintaining robust governance, transparency, and value for money.
For more information or to chat about this opportunity please contact Gurdev Singh gurdev.singh@cambridgeshire.gov.uk.
Appointment to this post will be subject to the outcome of an Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
What will you be doing?
You will work closely with colleagues, providers, and partner agencies to coordinate information, ensure compliance with council processes, and support effective delivery of brokerage activity across the service.
You will support effective financial oversight and transparency, working with providers and partners to ensure appropriate financial processes, controls, and accurate recording are in place. You will enable and support co‑production, collaboration, and engagement, ensuring teams are appropriately supported to involve partners and stakeholders in service activity and improvement.
Another aspect of your role will be providing specialist commissioning and brokerage support to priority areas across adult social care, contributing expertise to specific projects, requests, and service activities. You will oversee the gathering and analysis of information to support commissioning activity, business development, and service improvement, identifying opportunities to improve ways of working and outcomes.
You will also be required to lead and support business process improvements, ensuring brokerage and commissioning activity remains high‑quality, cost‑effective, resilient, and consistently delivered.
You will provide support for audits, inspections, reviews, and system development, including maintaining appropriate audit trails and accurate records across internal and external meetings and engagement activity. You will also need to provide updates and assurance to senior managers and teams on emerging issues, risks, and progress, and support deputising for the manager when required.
Please note this role is a fixed term contract for a 12 month duration.
About you
You will have experience in adult social care brokerage, commissioning, or a related operational environment you will understand how timely, high‑quality brokerage supports positive outcomes, system flow, and value for money.
You will be able to work confidently with colleagues, providers, and partner organisations to coordinate activity and resolve issues and you will be comfortable working within agreed processes, ensuring compliance, financial oversight, and accurate record‑keeping.
You will have the ability to analyse information, identify risks, and use insight to support service delivery and improvement. You will be someone who wants to contribute to business process improvements that strengthen quality, consistency, and service resilience and will be a confident communicator, clearly and professionally, providing updates and escalating concerns appropriately.
You will have an organised approach, be able to manage competing priorities and support others when required and you will be committed to delivering person‑centred, inclusive, and responsive services aligned with council values.
Please use your supporting statement in your application to outline how your skills and experience meet the essential criteria outlined in the Job Description/Person Specification.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Attached documents
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