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Lived experience Co-ordinator - People Participation Lead

Please Note: The application deadline for this job has now passed.

About the role

The post holder will work within the Public Mental Health Team at the local authority but will also report to and work with the Public Health consultant at CPFT.

The purpose of the role is to ensure that the views and experience of people with mental health conditions are at the centre of the work to develop and understand the mental health needs of the population. Ultimately the purpose of this role is to improve outcomes for service users and improve service user and carer experience through lived experience, insights and perspectives.

The post holder will need to reach out to those working within organisations, communities and groups who have specialist knowledge, understanding and contact with those at higher risk of mental health problems to ensure quality and diversity apply.

For more information or to chat about this opportunity please contact either Dr Katharine Hartley by email or Kathryn Faulkner by  email

Interviews will be held on 30th October 2023

We would also welcome requests for Part-time hours

What will you be doing?

The role will require identifying work already carried out in this area and working with mental health advocates in the community to support the development of a whole system mental health needs assessment. Where there are gaps in understanding or lived experience, to work in partnership to gain the opinions, understand the needs and ensure that the voices of those with direct experience of mental health problems or illness are heard and included in the needs assessment work.

Main accountabilities

1. To manage and co-ordinate a programme building on work carried out already in engagement and co-production work, ensuring inclusivity and diversity are taken into account to enable reach and awareness of inequalities.

2. To build on the network of Experts by Experience

3. Contribute to the writing of the mental health needs assessment and other reports as required in terms of co-production messages and recommendations.

4. Provide written summary reports and feedback that identifies the main themes from co-production sessions.

5. Support effective communications to all our stakeholders of participation and progress of work to date.

6. Identify and facilitate lived experience participation, providing support and encouragement where required and finding the best solution for their voices to be heard.

7. Engage with professional and community mental health stakeholders to facilitate engagement sessions, where needed, to reflect on the development of the needs assessment.

8. Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.

9. Collate existing material already gathered on lived experience work in the Mental Health area.

About you

We are looking for someone who firstly has a passion for ensuring that the voices of those with direct or lived experience of mental health issues are heard and included in our system-wide mental health strategic work.

We are seeking a person who works well as part of a team and has an ability to work constructively with colleagues, stakeholders, community groups, volunteers and members of the public. A leader and team worker who will listen and show respect for other’s opinions and feelings. They are able to respond empathetically in particularly challenging and emotive circumstances.

They should have knowledge of the mental health system and the range of health, social care and community sector services designed to meet the needs of people with mental health problems including programmes to promote good mental health and wellbeing.

They will understand how structural inequalities and discrimination impact on mental health, as well as have access to and experience of services and outcomes.

In addition, we are looking for someone with excellent communication skills who is engaging and credible with an enthusiasm for change.

They will be organised, analytical, with good management skills and the ability to exercise judgement in assessing complex information and practical problem-solving skills and an ability to produce clear and concise reports.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

  • Flexible working
  • Flexible Bank Holidays
  • A comprehensive wellbeing package
  • Our Cambs Rewards employee discounts
  • A comprehensive pension scheme
  • IDEAL staff equality, diversity and inclusion network.
  • Camweb our staff intranet helping to keep you informed
  • An employee recognition scheme

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. 

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

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