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Outreach Support Worker

Please Note: The application deadline for this job has now passed.

About the role

Are you looking for a new challenge in 2024? A job where you can go home every day knowing you have made a positive difference? A role where you can work independently and be out and about but have the support of a team around you? Are you passionate about using your skills and experience to enhance the lives and opportunities of others and of having opportunities to learn new things yourself? If so, Community Outreach might be right up your street.

Our Outreach Support Workers provide one to one practical and emotional support and develop positive and productive relationships with people with care and support needs living in their own homes to enable them to live well, build and maintain their independence, connect with their communities and reach their life goals. Most of the people we are currently supporting live with a learning disability, with autism or have mental health support needs.

What will you be doing?

As an Outreach Support Worker you are likely to be involved in a range of different tasks which may include supporting someone to access leisure facilities or community groups, to find a job or undertake some volunteering, to try out a new bus route so that it becomes familiar, to practice and develop their cooking skills and try out new recipes, to read and manage their bills and correspondence, to plan and get their weekly shopping, to maintain their living environment, to attend health appointments, or simply to talk through their worries and concerns, but all with a real focus on enabling the person to build their capability, their confidence and their connections.

We are not a domiciliary care service and you will not be required to support people with their personal care.

Our service believes good outreach support should be:

Person-Centred – determined by individual needs, choices, preferences and wellbeing

Strengths-based – focusing on people’s own strengths, abilities and assets and moving away from a reliance on the provision of services

Outcome-focused – being able to measure the effects of the service on a person’s life and situation

Community-connected – making use of naturally occurring community assets and networks to reduce social isolation.


About you

Interested applicants do not necessarily need experience but should share our commitment to promoting and protecting the rights of people to exercise freedom and autonomy over how their support is provided, and to working in a way which ensures fairness, respect, equality, dignity and inclusion for everyone using our service.

We are a Cambridgeshire-wide service so you will need to be able to travel across the county. We have office bases all across the county. As we move to digitising our service, you will also need some basic IT skills. We will provide all the equipment you need.

Full training and ongoing support will be provided, plus the opportunity to undertake a social care qualification. You will additionally benefit from a generous mileage allowance.

For an informal discussion about this exciting opportunity please contact Anneliese Gibb on 07977 422474 or email or


Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

  • Flexible working
  • Flexible Bank Holidays
  • A comprehensive wellbeing package
  • Our Cambs Rewards employee discounts
  • A comprehensive pension scheme.
  • IDEAL staff equality, diversity and inclusion network.
  • Camweb our staff intranet helping to keep you informed
  • An employee recognition scheme

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off.   We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.  We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

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Disability confident committed Proudly partnering with Diversity Jobs Group Armed Forces Covenant. Proudly supporting those who serve. Happy to talk flexible working