About the role
Want to finish your day knowing you’ve helped someone live more independently and confidently? If you’re motivated, caring and ready for a role where no two days are the same, Community Outreach could be for you.
The Outreach Support Worker role sits within a countywide community outreach service delivering person-centred support to adults. While the service operates across the whole county, we are currently recruiting in the Cambridge City, Huntingdon and St Ives areas to strengthen local provision.
Our team provides one-to-one support to individuals in their own homes and communities, helping people to build and maintain their independence, stay connected and achieve their personal goals. We support individuals with a range of needs, including learning disabilities, autism and mental health challenges.
This role plays a vital part in enabling people to live well. By building positive, trusting relationships and delivering strengths-based, outcome-focused support, you will help individuals improve their confidence, develop life skills and remain active within their communities.
At the heart of our service is outreach support that is:
- Person-centred – led by the individual
- Strengths-based – focused on what people can do
- Outcome-focused – making real, positive changes
- Community-connected – reducing isolation and building networks
For more information or to chat about this opportunity please contact Lisa Lofting on 07826874316 or email Lisa.lofting@cambridgeshire.gov.uk.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
What will you be doing?
This is a varied and rewarding role where no two days are the same. You will deliver one-to-one outreach support to individuals in their homes and local communities, typically visiting several people each day based on their individual needs.
Day-to-day, you will:
- Support individuals to access community groups, services and activities
- Help build confidence using public transport and navigating their local area
- Support the development of daily living skills such as cooking, shopping and managing finances
- Assist individuals to attend appointments and maintain routines
- Encourage people to explore education, volunteering or employment opportunities
- Provide emotional support, building positive and trusting relationships
- Deliver support that is person-centred, strengths-based and outcome-focused
All support is tailored to the individual, with a strong focus on building confidence, independence and community connections.
You will be part of a supportive team and report to the Outreach Coordinators, contributing to shared learning and consistent service delivery. The role requires strong communication, collaboration, accurate record-keeping and IT skills to ensure high-quality support.
The role involves travel across Cambridgeshire, and so you will need access to a car, and have a full driving licence with business insurance.
As this role is part time, it does not meet the salary requirements for us to be able to offer sponsorship.
About you
We are looking for individuals who are motivated to make a difference and share our commitment to delivering high-quality, person-centred support.
You will be compassionate, caring and committed to treating people with dignity, respect and equality. You will have a positive, proactive attitude and a genuine desire to support others to achieve their goals, be able to build trusting relationships and communicate effectively with a wide range of individuals.
You will be adaptable and flexible, with the ability to work independently across different locations and respond to changing needs. You will also have good organisational skills and the ability to manage your time effectively when visiting multiple individuals each day.
While previous experience in a care or support setting can be beneficial, it is not essential. We welcome applicants with transferable skills from other roles who are passionate about supporting people to develop confidence, independence and life skills.
What you’ll get in return:
- Full training and development opportunities
- Support to gain recognised care qualifications
- A supportive team environment
- Mileage allowance and fuel payments
Please use your supporting statement to outline how your skills and experience meet the Essential Criteria outlined in the Job description/Person specification attached to this vacancy.
Please note: We may close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme (subject to operational considerations)
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Attached documents
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