About the role
Do you want to play a key role in improving Adult Social Care practice and outcomes across Cambridgeshire?
Our Quality Assurance and Practice Standards Team plays a vital role in supporting and strengthening Adult Social Care practice across the county. Working closely with senior leaders, managers and frontline teams, we help identify and celebrate good practice, promote learning and development, and support the delivery of high-quality services that make a real difference to people's lives.
The team provides evidence-based assurance through audits, case reviews and engagement with services, helping the organisation understand what is working well and where improvements are needed. We also lead and support practice improvement initiatives, including developing guidance and resources, facilitating learning opportunities, and working collaboratively with teams and partners to promote excellent social care practice.
As a Practice Auditor, you will be at the heart of improving practice across Adult Social Care. Through auditing practice, identifying trends and supporting service improvements, you will help ensure we meet our statutory responsibilities, maintain high professional standards, and deliver services that reflect the needs, wishes and outcomes of the people we support.
This is an exciting opportunity to join a supportive and growing team with a strong focus on learning, development and practice excellence. The role offers the chance to influence service improvement across the organisation at a time of continued development and innovation in Adult Social Care.
Interviews will be held at New Shire Hall in Alconbury Weald on 30 September 2026.
For more information or to chat about this opportunity please contact Rebecca Richards, Quality Assurance and Practice Standards Manager, on 07483 129585.
Appointment to this post will be subject to the outcome of an Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
What will you be doing?
As part of our friendly and experienced team, you will plan and undertake practice-related audit activity across Adult Social Care services, helping us understand how effectively we meet our statutory responsibilities and improve outcomes for the people we support.
Your responsibilities will include:
- Undertaking audits across Adult Social Care services and reviewing practice against legislation, policy, standards and best practice.
- Analysing information from case records, performance data and other sources to identify strengths, risks, themes and opportunities for improvement.
- Preparing clear and concise audit reports and presenting your findings to managers, colleagues and senior leaders.
- Working with teams to develop recommendations and support improvements in practice, policy and service delivery.
- Helping to monitor the impact of improvements and demonstrate how outcomes have changed as a result.
- Gathering feedback from people with lived experience of Adult Social Care services to better understand the quality, impact and effectiveness of social care practice.
- Building positive working relationships with colleagues across Adult Social Care to encourage engagement with quality assurance and improvement activity.
- Providing professional challenge where required and escalating any urgent practice concerns appropriately.
- Contributing to wider quality assurance and practice improvement initiatives, including workshops, guidance, learning events and multi-agency auditing activity.
- Supporting the development of a culture of reflection, learning and continuous improvement across services.
You will report to the Practice Audit Lead Officer and work closely with the Quality Assurance and Practice Standards Manager, Senior Quality Assurance and Practice Standards Officers, operational managers and practitioners across Adult Social Care.
About you
We are looking for an enthusiastic, analytical and motivated individual who is passionate about improving outcomes for adults and promoting high standards of social care practice.
You will bring:
- A good understanding of Adult Social Care legislation, statutory responsibilities and best practice.
- Experience of working within Adult Social Care, Health, Safeguarding, Quality Assurance or a related environment.
- Excellent written and verbal communication skills, including the ability to produce clear reports and present information to a variety of audiences.
- Strong analytical skills and the ability to interpret information, identify trends and make evidence-based recommendations.
- Experience of building positive and productive working relationships with colleagues and stakeholders.
- Confidence using Microsoft Office applications and electronic case recording systems.
- A commitment to continuous professional development and improving practice standards.
- An understanding of equality, diversity and inclusion and how these values underpin good practice.
We recognise that strong candidates may not have direct quality assurance or auditing experience. If you have worked in social care, health, safeguarding, service improvement, compliance, regulation, performance analysis, quality management or a similar environment, and can demonstrate strong analytical, communication and relationship-building skills, we would encourage you to apply.
Most importantly, you will be curious, reflective and committed to continuous improvement, with a genuine passion for promoting high-quality practice and achieving the best possible outcomes for the people we support.
What another Practice Auditor says about the role:
"Working as Practice Auditor in the QA&PS Team has provided me with experiences and opportunities to learn that I would not otherwise have had. Understanding best and compliant practice and working alongside our subject matter experts has broadened my knowledge and influenced the way I approach my work. I have gained lots of new skills and insights through using different techniques to analyse and scrutinising information."
If you are looking for an opportunity to influence practice, support continuous improvement and make a real difference to outcomes for adults across Cambridgeshire, we would love to hear from you.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Attached documents
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