About the role
Our Prevention and Early Intervention (PandEI) Services are hard at work delivering multi-disciplinary, short-term social care interventions to keep adults across Cambridgeshire living independently.
But our evolving Reablement Service needs even more essential support from our Business Support workforce to keep running smoothly over 7 days a week and we would like to know if you would like to join our new conscientious and passionate team!
We need, permanent Business Officers to answer calls, update our recording systems, coordinate care visits – and more!
We adopt a hybrid and flexible approach to work so, once trained, you will be able to work some of your days from an appropriate and home environment. Your office base will be determined on appointment, but will include offices in Cambridge, Huntingdon, St Ives, March, and Ely. Successful applicants will be expected to travel across the county to support their colleagues as required.
The salary for Business Officers starting at Scale 4 (£22,369 - £24,054), with the opportunity for performance-based pay progression.
Interviews will be held face-to-face in one of our office-locations. The closing date is 07/05/2023.
What will you be doing?
Our Business Officers provide essential administrative support across PandEI working as part of dynamic and customer focused teams. No two days are the same in this varied and interesting role!
These roles will form part of a 7-day working rota to include weekend and evening shifts (between 8am and 8pm).Working alongside operational staff and other business support colleagues you will provide excellent administrative support, including answering incoming calls from service users and support staff, scheduling care visits, and updating individual records. You will also be corresponding regularly with other professionals in the health and social care sectors using multiple different methods of communication, (phone, letter, email etc.)
There will be opportunities within our teams to learn new skills, and participate in other business activities such as undertaking procurement exercises, supporting onboarding of new team members and much more!
Check out the job description/person specification for some more details.
If you would like to get on board and join us and would like more information, please contact Catherine Napper (07789 992353, catherine.napper@cambridgeshire.gov.uk) or Victoria Cravitz (07385 414562, victoria.cravitz@cambridgeshire.gov.uk).
About you
The Business Officer position in PandEI is highly valued and we need people who:
- Have great IT skills and knowledge of Microsoft Office and associated packages
- Can work to deadlines and prioritise work
- Have the flexibility to work within a 7-day rota
- Are enthusiastic about good customer service
- Have excellent verbal and written communication skills
- Have an adaptable, can-do attitude
- Are friendly, reliable – and who can work with a smile!
If this sounds like you, please demonstrate how you meet all the essential criteria of the person specification in your personal statement.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
- Enhanced rates of pay for weekend and bank holiday working
- Flexible working/hybrid working patterns
- A competitive annual leave allowance plus bank holiday entitlements
- Full training
- Development opportunities
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network
- An employee recognition scheme
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
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