About the role
The ICT Service is a traded service within Cambridgeshire County Council that provides a range of ICT support services and products to schools across the East of England.
The purpose of the role is to support and liaise with schools in relation to orders for ICT equipment and support services, providing administrative support to colleagues and the wider organisation. Ensuring the order process is followed and completed accurately, in a timely manner and meeting customer expectations.
If you have any queries or would like to discuss the role further please email helen.simpson@theictservice.org.uk
What will you be doing?
Processing school orders and invoices as required.
Liaising with the wider service to ensure orders are delivered and installed as agreed with the school, using the internal CRM system to record and notify appropriate resources.
Follow the internal processes, to manage customer expectations, undertaking all associated administrative duties.
Work with school staff to assist in the preparation of orders and enabling informed purchasing decisions to be made by the school.
About you
You will have great interpersonal skills, with the ability to establish and maintain effective working relationships with a wide range of people
ICT experience with a good understanding of modern technologies in a wide range of environments – ideally in schools
Able to plan and prioritise workloads effectively with excellent attention to detail.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme.
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Attached documents
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