About the role
As a Quality Assurance Officer you will have the opportunity to work across all of Cambridgeshire County Council’s Children’s Services, including Targeted Support, Youth Justice and SEND. You will be part of a small, but growing team that has a strong emphasis on social care values and practice standards. We are committed to supporting our colleagues in their journey to excellence and are passionate about improving outcomes for the children and families we serve.
If you would like to discuss the role in more detail please email Helen Love, Service Manager Quality Assurance, Participation and Independent Visitors via helen.love@Cambridgeshire.gov.uk to arrange a phone call or Teams meeting.
Please note the Council is currently undergoing an accommodation improvement programme that will result in some office moves over the next 12-18 months, and this team will operate from a different location within County. In most cases the new location will be close to the current one, but the Recruiting Manager will discuss this with you if you are selected for interview.
What will you be doing?
Your role will be varied and interesting. Here are some of the things you will be doing:
· Interpreting data, utilising feedback and liaising with the service to plan audit activity
· Completing audits (both desktop and side by side with practitioners)
· Report writing
· Sharing your findings in creative ways, with a wide-ranging audience, including senior leaders.
· Informing and delivering workforce development activities, such as workshops – working closely with colleagues in our Learning and Development Service and the Cambridgeshire Academy for Reaching Excellence (CARE).
· Supporting the delivery of quality assurance systems and monitoring tools
· Assisting leaders in coordinating quality and performance monitoring activity within services.
· Engaging with those who receive a service to ensure their voice is at the centre of all we do.
About you
You have significant experience of working in a social care setting. This means you know what good practice looks like and you are keen to use this knowledge to drive service improvement, to have a positive impact for the children and families we serve.
You are professionally curious and want to understand why something has happened, what the impact might be and how we could improve it.
The voice of those who receive a service is central to your practice and you are ambitious about improving participation, both in terms of individual experience and wider service development.
You can be flexible with changing demands and are creative in your approaches to meeting work challenges.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Attached documents
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