Senior Business Officer

What will you be doing?

The Senior Business Officer role is varied and dynamic. You will communicate with a vast range of stakeholders and colleagues at all levels to ensure effective service provision to all of our customers.

Key duties and responsibilities include: 

• Providing high quality administrative support to operational teams to ensure efficient service delivery.
• Line-managing a small team of Business Officers, overseeing their daily activities and workloads and undertaking regular 1:1 supervision 
• Providing key support and co-ordination to current projects across the service 
• Working closely with other Senior Business Officer across the wider directorate to ensure consistency in our practices 
• Support changes that impact the Business Support workforce and provide advice to service/team managers and their teams 
• Please see the job description/person specification for more details.

About you

• Excellent IT skills, including knowledge of all Windows and Microsoft packages
• An organised approach with the ability and drive to manage your workload, prioritise and forward plan
• Brilliant customer service skills and the ability to create and sustain strong working relationships with all of our stakeholders
• Exemplary interpersonal skills and first-rate communication skills to enable you to support managers and colleagues and represent the service in a positive and professional manner
• Exceptional team-working skills, with the ability to professionally influence and lead others and be willing to share your knowledge and experience with your colleagues
• A can-do attitude and a flexible approach to your working pattern

Please evidence on your supporting statement how you meet the essential criteria of the person specification.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible working
• Flexible Bank Holidays
• A comprehensive wellbeing package
• Our Cambs Rewards employee discounts
• A comprehensive pension scheme.
• IDEAL staff equality, diversity and inclusion network.
• Camweb our staff intranet helping to keep you informed
• An employee recognition scheme

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. 

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. 

https://www.cambridgeshire.gov.uk/council/jobs-and-careers