Lead Coordinator (Prevention & Early Intervention)

What will you be doing?

The Lead Coordinator in the P&EI Service will be responsible for a variety of tasks and duties that ensure effective service delivery and management of the team. Here are the key day-to-day responsibilities and duties:

Staff Management and Supervision:

• Organise, recruit, supervise, and provide line management to Lead Reablement Workers.
• Conduct direct supervision, including observations and competency assessments, for staff on a four-weekly basis as part of the ‘Our Conversations’ process.
• Manage performance, including addressing sickness, absence, and disciplinary issues, and provide guidance through performance capability processes.

Operational Management:

• Plan and coordinate effective rotas to ensure sufficient staffing for teams, ensuring continuous service user visits and support.
• Manage an electronic scheduling system and other IT applications to deploy staff for assessments and support visits, ensuring service users receive the agreed care and support.

Resource and Capacity Management:

• Identify and manage capacity within the service to maximise efficiency in the allocation of care and support according to individual needs.
• Monitor and manage the geographical deployment of staff to ensure effective use of resources and budget adherence.

Service Quality and Compliance:

• Ensure compliance with corporate policies, procedures, and guidelines, including safeguarding and data protection protocols.
• Work within the requirements of The Care Act 2014, The Care Quality Commission (CQC) regulations, and other relevant legislation to provide personalized care and support.
• Maintain robust record-keeping using appropriate IT systems for monitoring and responding to feedback, complaints, conflicts, and incidents.

Training and Development:

• Interview, select, and provide induction, training, mentoring, and development opportunities for new staff, including managing apprenticeships.
• Lead on staff training, development, quality assurance, health and safety, or manual handling initiatives as needed.

Communication and Decision-Making:

• Communicate effectively with team members, service users, and other stakeholders to ensure clarity in service provision and expectations.

Make decisions related to service provision, quality assurance, risk management, and continuity of care.

About you

You will be responsible for the organisation, recruitment, supervision, line management and development of Lead Reablement workers and Social Care Support Workers in order to meet the assessed needs of individual service users.  You will therefore need to be able to demonstrate experience of managing workloads and staff ensuring their training and ongoing development.

You will have experience working collaboratively with internal and external service providers and also need previous experience of working in a community environment that provides a proactive and personalised approach to the delivery of care. You will be familiar with Health and Safety Guidelines, current social care legislation and CQC regulatory processes.

It is essential that you have or are working towards an NVQ level 3 in Health and Social Care or an equivalent qualification or Apprenticeship and, as this role requires travel across Cambridgeshire, you will need access to a car, and have a full driving licence with business insurance.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off.   We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.  We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. 

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. 

https://www.cambridgeshire.gov.uk/council/jobs-and-careers